Terms & Conditions

Updated on September 20th, 2020.

These Terms and Conditions (“Agreement”) govern the use of the services (“Service”) that are made available by Digiqore Info Solutions Private Limited (“www.digiqore.in”, “we” or “us”). These Terms and Conditions represent the whole agreement and understanding between Digiqore Info Solutions Private Limited and the individual or entity that subscribes to our service (“Subscriber” or “you”).

PLEASE READ THIS AGREEMENT CAREFULLY. By submitting your application and by your use of the Service, you agree to comply with all of the terms and conditions set out in this Agreement. Digiqore Info Solutions Private Limited may terminate your account at any time, with or without notice, for conduct that is in breach of this Agreement, for conduct that Digiqore Info Solutions Private Limited believes is harmful to its business, or for conduct where the use of the Service is harmful to any other party.

Digiqore Info Solutions Private Limited may, in its sole discretion, change or modify this Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all Subscribers upon posting of the modified Agreement to this web address (URL): http://www.digiqore.in/terms_conditions.php/. You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with this Agreement.

Digiqore Info Solutions Private Limited offers Subscribers domain name registration, website hosting, and email hosting services for the duration of the service term purchased from Digiqore Info Solutions Private Limited.

Services are provided on the basis of facility and equipment availability. Digiqore Info Solutions Private Limited reserves the right to modify, change, or discontinue any aspect of the Services at any time.

Access to the web and email servers is terminated upon expiry of the Service.

All Digiqore Info Solutions Private Limited web hosting accounts will display a “Coming Soon” web page by default when activated. This page informs visitors that the Subscriber has recently setup their account with Digiqore Info Solutions Private Limited. The “Coming Soon” default index web page may be removed by the Subscriber at any time once they have access to the web server. The “Coming Soon” web page may include, but without limitation to, the following:

1. ✔ Links to additional products and services offered by Digiqore Info Solutions Private Limited.
2. ✔ Advertisements for products and services offered by third parties.
3. ✔ An Internet search engine interface.

All web page error requests (such as 403 errors or 404 errors) will direct traffic to a default Digiqore Info Solutions Private Limited error page. This error page informs visitors that the web page they are looking for cannot be found, and may include, but without limitation to, the following:

1. ✔ Links to additional products and services offered by Digiqore Info Solutions Private Limited.
2. ✔ Advertisements for products and services offered by third parties.
3. ✔ An Internet search engine interface.

At its sole discretion, Digiqore Info Solutions Private Limited may place advertisements or other commercial content on your website, emails or anywhere it deems fit.

Depending on which hosting plan you choose, you may request to change the billing term of your hosting service through your account control panel. In such cases, the expiry date of your hosting service will be adjusted according to the billing term that you have requested. Any optional features for your hosting plan will be billed according to the term that you have requested.

If your hosting plan includes a free domain name, you will be required to pay a fee to reimburse Digiqore Info Solutions Private Limited for the domain name registration upon changing to another hosting plan or a billing term that does not include a free domain name. The amount of this fee will vary depending on the domain extension and on the registration term.

All Digiqore Info Solutions Private Limited web hosting services, including service trials and promotional hosting offers, and their billing terms may be prorated and adjusted to expire on the last day of a month.

All service trials and promotion offers are considered to be delivered in full upon the completion of the service term stated on the trial or offer invoice found in your account control panel. Digiqore Info Solutions Private Limited is not obligated to provide reimbursement for any proration or service term adjustment on service trials or promotional offers.

Promotional offers, including special introductory rates, promotional rates, or any non-regular pricing, are only available to new customers and are only valid for the initial term. All hosting services will renew at the regular renewal rate.

In the absence of a cancellation request from you, your hosting service will be renewed for a successive term, at the regular renewal rate, on the 15th of the expiry month.

Digiqore Info Solutions Private Limited email service provides customers with the capability to send and receive email via the Internet. Digiqore Info Solutions Private Limited retains the right, at our sole discretion, to restrict the volume of messages transmitted or received by you in order to maintain the quality of our email services to other Subscribers and to protect our computer systems.

As an owner and operator of the equipment and other resources utilized to provide services, Digiqore Info Solutions Private Limited has the legal right to block electronic communications from other entities on the Internet.

Digiqore Info Solutions Private Limited relies on the support of its sponsors and advertisers to help offset the cost of the Services offered to its Subscribers. You acknowledge that as part of your Digiqore Info Solutions Private Limited Service, advertisement sponsored email newsletters may be sent to Subscribers and Digiqore Info Solutions Private Limited email service email accounts.

What “Unlimited” means: Digiqore Info Solutions Private Limited does not set an arbitrary limit on the amount of resources an account can use. Unlimited resources are intended to meet the typical needs of an average small business or home business website.

What “Unlimited” DOES NOT mean: The accounts are not intended to support the greater web hosting needs of large enterprises, to be used as an online storage warehouse to store backups, archiving of electronic files or emails, documents, log files, etc., to be used as a media file streaming/sharing hub, or used for any practices deemed unreasonable at the sole discretion of Digiqore Info Solutions Private Limited.

Reselling any of the Service’s resources is strictly prohibited. Any accounts found to be reselling resources will immediately be suspended, with or without notice. Reselling of account resources is only permitted if you are using a Reseller Hosting Plan, a Virtual Private Server (VPS) or a Dedicated Server.

Digiqore Info Solutions Private Limited ‘s “Unlimited” services are provisioned in a shared hosting environment. Any account found to be adversely affecting the performance of other Subscriber accounts by excessively using network bandwidth, server storage, memory or CPU resources, will be flagged by Digiqore Info Solutions Private Limited administrators and anti-abuse controls. These Subscribers will then be asked to consider Virtual Private Server (VPS) or Dedicated Server services. Serious offenses will result in the account service suspension or termination, with or without notice.

All Digiqore Info Solutions Private Limited fees and charges are quoted and billed in INR unless otherwise noted.

Digiqore Info Solutions Private Limited uses an automated payment processing system and only accepts NEFT, RTGS, IMPS, Cheque and Cash payments at this time. All Subscribers are required to maintain valid payment information on file for the processing of any applicable service fees.

Digiqore Info Solutions Private Limited may take any reasonable action to validate your payment and registration information, and collect all payments due. You agree to pay all attorney and collection fees arising from any efforts to collect any past due amounts from you, to the extent allowed by law.

Service fees are due at the time of order or on the day of renewal. All fees must be paid in full.

Our executives share invoices for all Digiqore Info Solutions Private Limited services through email and whatsapp to you.

Billing inquiries and disputes should be brought to Digiqore Info Solutions Private Limited ‘s attention within 30 days of the invoice date. Failure to do so will be deemed to be an admission that the invoice and charges are accurate.

Accounts will be suspended if its service renewal fees are not paid within 72 hours of the due date. Accounts suspended in this manner can be re-activated upon payment of the due amount is cleared.

Any applications or requests for services will be declined if payment cannot be successfully processed within 72 hours of the order.

Digiqore Info Solutions Private Limited may terminate your Service under the following circumstances (non-exclusive list):

1. ✔ All prices are quoted in Indian Currency are exclusive of GST unless specified.
2. ✔ All invoices are to be processed as per the schedule via your preferred method of payment.
3. ✔ Receipt of payment is deemed as acceptance of the quote, milestone, delivery, project and terms & conditions.
4. ✔ Digiqore Info Solutions Private Limited reserves the right to negotiate and refund appropriate portion of the amount paid by customer towards the requested service. If you cancel your order after making the payment, but the work has not commenced, we will refund 75% of the payment that you have already made. If the order is cancelled after the commencement of work, the maximum refund or charge will be 50% of the invoice. There will be no refund or adjustments if cancellation is called when more than 50% of the work has been completed. All cancellations must be received in writing and can be sent via regular mail, email or fax. Telephone requests on cancellations will not be accepted.
5. ✔ Your have to pay the due amount within 05 (Five) days from the delivery day.
6. ✔ Late fees and charges: All outstanding invoices will incur a late payment fee of 5% of the pending amount per month, from the delivery date.
7. ✔ If you are late with a payment or have any queries regarding the Invoice, please contact Accounts Manager immediately on receiving the invoice or reminder emails.
8. ✔ All communications/correspondences are generally done via emails and phone calls. It is client’s responsibility to keep us updated with their relevant email addresses.
9. ✔ Any payment relating to the domain name registration renewal or hosting or any 3rd party products or service purchased on behalf of the client will have to be paid in full and is non-refundable. In case of all renewal cancellations, we must be notified at least 30 days before the renewal date.
10. ✔ Reserves the right to refuse service to any client, if these are not aligned with our business operating principles and policies.

Only one refund may be issued for each invoice. Digiqore Info Solutions Private Limited reserves the right to grant or deny any refund requests.

Digiqore Info Solutions Private Limited reserves the right and sole discretion to:

1. ✔ Censor any website hosted on its servers that is deemed inappropriate.
2. ✔ Review any account for excessive space or bandwidth utilization and to suspend service to those accounts that have exceeded allowed levels.
3. ✔ Terminate any account for non-payment of fees, for providing fraudulent account information or fraudulent payment information.
4. ✔ Terminate any account if the contents of its website results in, or are the subject of, legal action or threatened legal action against Digiqore Info Solutions Private Limited or any of its affiliates or partners, without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit.
5. ✔ Terminate any account for unsolicited, commercial e-mailing (i.e., Spam), illegal access to other computers or networks (i.e., hacking), distribution of Internet viruses or similar destructive activities, activities whether lawful or unlawful that Digiqore Info Solutions Private Limited determines to be harmful to its other customers, operations or reputation, or for any breach of this agreement.
6. ✔ Suspend the Service at any time for any duration of time when necessary, without penalty or liability to ourselves.

You agree that it may be necessary for us to temporarily suspend the Service for technical reasons or to maintain network equipment or facilities.